Healthcare

Broader language access improves outcomes for patients with limited English proficiency. As patient populations become increasingly diverse, facilities need flexible ways to provide language services across a network of locations.

That’s why language access plans often call on a mix of services, including on-site interpretation, video remote interpretation, phone interpretation, and translation and localization.

Just look to your key performance indicators to see areas where language services can have significant impact:

  • Mistake events
  • Patient compliance
  • Discharge process time
  • Readmission rate
  • Patient wait time
  • Appointments canceled/missed
  • Patient satisfaction
  • Delinquent accounts and bad debt

How can VOLATIA help?

Volatia Language Network offers a wide range of interpretation and translation services to our healthcare clients. We will help you develop a language access plan that is flexible and compliant with federal and state requirements. Then together, we’ll identify the KPIs you can use to refine services and maximize resources.

Find out how our Interpreter Management System and extensive interpreter network can complement your language access plan and improve patient outcomes. Contact us today to schedule an assessment and learn about making VOLATIA your language partner.

Contact Us

Thank you for your interest in VOLATIA. Below are the different methods you can use to contact us. We look forward to hearing from you.

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Headquarters


Roanoke, Virginia

1327 Grandin Road, SW
Roanoke, VA 24015
Main: 540-204-7366
Toll Free: 877-VOLATIA

Email: customerservice@volatia.com

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