Language Access Automation Tools

Interpreter Managment System

Volatia’s Interpreter Management System gives organizations a complete end-to-end access to scheduling, accounting, auditing, and reporting functions. These insights provide a means by which any organization can assess its effectiveness and gain a competitive advantage.

Below are just a few ways our Interpreter Management System can help your organization:

  • Automate access to our network that supports more than 280 languages 24/7/365. A perfect backup solution for even organizations with in-house linguists. When an assignment is created, the system shows you members of your team who speak the chosen language. If none are available, you simply send the assignment to our network in a click of a button.
     

  • Enable your interpreters to work remotely from home or anywhere in the world. Simply add your interpreters as the primary resources for phone and/or video requests coming from any callers throughout your organization. The interpreter simply logs in, changes status to available, and immediately begins taking calls.
     

  • Eliminate waste by having unlimited users with permissions specific to roles you designate. For example, users can schedule or manage assignments for one or as many facilities as your organization may have.
     

  • Increase productivity by managing your language needs from any internet powered device, making it possible for both interpreters and requesters to collaborate seamlessly. Service requesters can edit or cancel pending and active appointments while interpreters are able view, accept, and respond to any changes made to their workflows; all of this in real-time.

Key Benefits

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  • Cloud Based

  • Custom reports

  • Unlimited Users

  • Interpreter Payments

  • Secure and compliant

  • Role specific permissions 

  • Real-time communications

  • 280+ Languages Supported

  • Mobile applications available

 

Mostly Used By

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  • Call Centers

  • Government Agencies

  • Healthcare Systems

  • Legal/Judicial Systems

  • School Systems

SOCIAL MEDIA 

 

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