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volatia language network

Culpeper Language Access Program

The Town of Culpeper is committed to ensuring equitable access to all services and resources available to our residents and visitors, regardless of the language they speak. Hence, we have partnered with Volatia to provide language interpreters and translators for anyone who is deaf, hard of hearing, or has limited English proficiency.


To reach a department or an employee within the Town of Culpeper, call 540-640-6211. You will then be connected to an interpreter who speaks your language, and he or she will connect you to the person you want to reach.


Key Program Features


1. LEP Call-In Line: This feature allows individuals with limited English proficiency (LEP) to contact any department or an employee of their preference without the worry or limitation of a language barrier.


2. On-demand Interpretation: Anyone who is deaf, hard of hearing, or has limited English proficiency will be offered an interpreter by the employee assisting them. Phone and video interpreters are available on-demand 24/7/365. An interpreter can be scheduled for an in-person meeting if preferred.


3. Document Translation: It is important to the Town of Culpeper that you understand written communications given to you from our organization. Every effort has been made to identify and translate vital documents. If you receive a document that has information you do not understand, please let us know and it will be translated into the language of your choice.

Contact

Town of Culpeper

540-829-8290

Language Access

Address

400 S. Main St., Suite 300

VA

22701

Culpeper

Industry

Government

Services Offered

LEP Call-In Line, In-Person Language Interpretation, Video Language Interpretation (VRI), Phone Language Interpretation (OPI), Document Translation

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