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volatia language network

Community Support Programs

​This page provides step-by-step instructions on how to access and use our services. Please note that these QRGs must be used with the unique account information that was provided to your organization's point of contact (POC). The POC has the assigned phone number, access code(s), and the registration code for those desiring to create a terpX user profile. Please contact us if you need assistance with anything.

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With an active account, you can connect to an interpreter on demand in over 280 languages 24/7/365. There are 3 ways to connect to an interpreter on demand (Phone, Mobile app, and Web app). 



Generally speaking, we encourage clients to ONLY schedule appointments for in-person meetings or virtual events that are taking place through 3rd party applications (e.g., Zoom, Teams, Google Meets).



Submit your documents for translation in a secure portal or by email. Each project receives a quote at no cost to you unless the contract specifies standard rates for translation services. Once approved, a project manager is assigned accordingly.

Available Grants

This grant allows organizations to implement a bi-directional language access program. The grant covers the initial implementation cost and the monthly subscription expenses associated with each line. 

 Interpreter Services Grant

Volatia's interpreter services grant was designed to help qualifying organizations that have budget limitations with a portion of the cost. The grant covers 25 - 50% of the cost, based solely on Volatia's assessment of the needs.

Consulting Services Grant

Many organizations know they have a need for a language access program but have limited resources to clearly define the scope or the framework that will yield the desired outcomes. 

The consulting grant covers the cost for a full assessment of your organization needs and to establish benchmarks by which the program effectiveness will be measured after implementation. 

terpX Grant

terpX, is the most advanced and comprehensive cloud-based interpreter management and scheduling platform; with mobile applications that are incredibly user-friendly. This grant is designed to assist organizations who have their own in-house interpreters or bilingual staff who can be used to support language access operations. The grant can also be used by affiliate LSPs to help cover the costs of white-labeled mobile applications. 

Language Access Grants

Volatia is committed to fostering a spirit of giving back as a measure of demonstrating our appreciation for our incredible success story and the many blessings we cherish. To that end, we invite you to explore the grants available and take advantage of our community support initiates. We are confident that our grants will add value to your diversity, equity, and inclusion efforts. Schools, government agencies, and non-profits are strongly encouraged to apply. 


610 Abbot Ln, Colorado Springs, CO 80905, USA

Humane Society of the Pikes Peak Region (HSPPR) is the largest animal welfare group for homeless and abused animals in Southern Colorado. Learn about HSPPR and their language access program here.

2106 5th Street building b, Missouri City, Texas 77489, USA

Casa El Buen Samaritano is a 501(c) (3) organization that operates a clinic in southwest Houston, Texas. Learn about CASA and their language access program here.

1240 3rd St SW, Roanoke, VA 24016, USA

Bradley Free Clinic provides free medical, dental, behavioral health, and pharmacy services to the residents of Roanoke, Virginia who are low incomes earners, uninsured, and those with Medicaid. Learn about Bradley Free Clinic and their language access program here.

205 Dry River Road, Bridgewater, VA 22812, USA

Central Valley Habitat for Humanity is an independent affiliate of Habitat for Humanity. Learn about Central Habitat for Humanity and their language access program here.

85 Sangers Lane, Staunton, VA 24401, USA

Valley Community Services Board (VCSB) providea community based behavioral health, developmental disability and substance use services to the citizens in the counties of Augusta and Highland and the cities of Staunton and Waynesboro, Virginia. Learn about VCSB and their language access program here.

3920 Outlook Road, Sunnyside, WA 98944, USA

Heartlinks is a member of a national network of 70 nonprofit hospice organizations across the United States. Learn about Heartlinks and their language access program here.

Qualification Requiremetns

Confirm Eligibility

The purpose of our grants is to assist organizations who present with budgetary limitations in their efforts to foster or increase diversity, equity, and inclusion. While every application is considered on its merit, most of our grants are given to school systems and non-profit organizations.

Apply Online

The application process is very simple. Simply click here to complete an online application or send an email to with information about your organization, current demands for language access,  current solutions, and the projected impact of the grant both to the communities you serve and to your organization.

Implement An Awareness Campaign

Your organization must produce a clearly defined method of raising awareness and educating the communities you serve about this language access program. Examples include preparing a press release to various media outlets, sending out a formal communication to all existing LEP clients, creating a page that explains the new services on your company website, posting signs that explain the services available to LEP consumers at all public places within every facility of the organization, etc.

Provide Testimonial

Upon request, the grant awardee shall provide a testimonial to Volatia in writing or as a recorded video. The testimonial shall convey the impact of the program to internal and external stakeholders. By accepting the grant, the awardee acknowledges and consents to the use of testimonials in Volatia's marketing materials. 

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