Experience The Difference
Our culture is one that celebrates every small achievement and views each interaction as an opportunity to improve, streamline processes, eliminate waste, and build meaningful connections.
We thrive because our innovations, born of creative hard work, are making a difference in the world...one community at a time.
To that end, we guarantee satisfaction with every interpretation and translation Volatia provides. If you are not satisfied, we will provide another session of the equivalent value at no cost to you.
Vision
Our vision is a world with no language barriers.
Mission
Our mission is to faithfully bridge language barriers
Why
Worldwide, language barriers limit access to essential services and create enormous disparities. Volatia exists because we believe that the ability to communicate is a core human right. Thus, we do all in our power to ensure that those with language barriers have equal access to public information and services, the opportunity to self-express, and the right to be heard.
Secret Sauce
In the hands of a good cook, basic ingredients produce an aroma that instantly activate your taste buds and awakens your appetite. Our leadership model recognizes every member of the Volatia team as a unique ingredient to the recipe for our innovations and the incredible impact we are making every day.
Business Worthiness
Accountability
We accept full responsibility for our decisions, actions, and results.
Integrity
We are honest, ethical, and trustworthy.
Creativity
We use the flame of creativity to shed light on ideas from which our innovations are born.
Respect
We acknowledge and strive to show due regard for the thoughts, feelings, backgrounds, and experiences of others.
Core Values
Our Service Plans
Customize and manage the cost of your language access program
Recommended
School systems are able to increase participation from parents and guardians through the use of professional interpreters and translators, resulting in equitable learning outcomes for their students.
Government
At every level of government, interpreters and translators are the key to engaging everyone and ensuring that all stakeholders have equitable access to notifications and delivery of services available to them.
Healthcare systems that guarantee professional medical interpreters and translators increase accuracy, reduce risk, improve patient satisfaction, and support better health for their communities.
Legal
Law firms and court systems can ensure compliance by providing communications that are appropriate for each individual through the use of professional legal interpreters and translators.
Financial
Banks and other financial institutions must ensure that their clients understand loan or service terms and repayment requirements.
Utility Companies
A language access program helps Utility companies to easily set up service or support appointments, handle disputes, or provide customer service in a manner that does not frustrate their customers and stress their staff.
Insurance Agencies
A language access program helps insurance companies to provide coverage that is tailored to the true needs of their customers.
Nonprofit Organizations
Language barriers affect the brand of nonprofit businesses by limiting their impact. Interpreters and translators are the answer to equitable communications.
Our Clientele
Our Founder & CEO
Baraka Kasongo is a transformational leader who has achieved a tremendous record of success in various aspects of his life. He has an exceptional ability to lead, innovate, and pioneer new paths through his collaborative nature. His passion for bridging language and cultural barriers is fueled by his experience of being a refugee in five different countries for a period of seven years.
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Baraka founded Volatia to be the means through which he can mitigate language and cultural disparities that exist in every community throughout the United States and around the world. He serves on numerous boards that focus on creating and fostering diversity, equity, and inclusion at every point of contact.
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Baraka holds an MBA from Liberty University, a Bachelor of science in Management & Leadership from Bluefield College, an associate of applied science in Emergency Management from Frederick Community College, and is certified as a Green Belt Lean Six Sigma practitioner through Virginia Tech.
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Chuj
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Cued Speech
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Director of Operations
Elizabeth Hord
Elizabeth oversees all company operations and relationships. Her primary goal is to ensure that all of our interactions and processes represent our core values and fulfill our mission. Elizabeth thus interacts with virtually all of our affiliates and clients.
Operations Manager
Joshua Kasongo
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Joshua leads an incredibly talented team of dedicated Volatians. He is responsible for quality assurance of all transactions that are supported by customer service personnel as well as all interpreters in the field and in our call centers.
Proposal Manager
Jessica Kent
Jessie is the head of our proposal division. In additional to participating in numerous business development initiatives, Jessie coordinates Volatia's responses to RFPs (requests for proposals), RFIs (request for information), and RFQs (requests for quotes).
ASL Division Manager
Jerome Thomas
Jerome is responsible for fasciliating the most effective and compliant delivery of Sign Language Services. His primary objective is to ensure that Volatia is an exemplary employer of Sign Langauge Interpreters and a faithful advocate for the rights of the deaf and hard of hearing community.
Translation Manager
Mia Magana
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Mia coordinates and manages all translation personnel and the corresponding transactions. Mia's focus is to ensure that every translation provided by Volatia is as faithful as possible, rendering the translated message in the same light as the original
General Counsel
Clark Worthy
Clark overseers Volatia legal matters and ensures full compliance with applicable laws and regulations.
Chief Volatians
Leadership at Volatia is not explained, it is exemplified. These Volatians care about each member of our team and take the lead in demonstrating love and kindness in every interaction we have with one another. We are united by the passion we share to help others and the desire to make an impact in everything we do.