According to the latest official U.S. census, Pennsylvania has a total population of 13,011,844. It is the 33rd-largest state by area, and the 5th-most populated. In terms of population density, it ranks 9th among all 50 states. Pennsylvania's two most populous cities are Philadelphia (1,580,863), and Pittsburgh (302,407). The state capital and its 13th-largest city are Harrisburg.

11.9% of Pennsylvania citizens are speakers of a non-English language and the most common non-English language spoken in Pennsylvania is Spanish.  In Pennsylvania, native Spanish speakers make up 5.23% of the total population.

There is a large international population in this thriving city with limited English proficiency  (LEP). How will you assist these consumers in terms of medical care, legal guidance, and customer service? Providing incomplete, poor service due to a language barrier costs you revenue, puts you at additional risk, and depending on your industry, you might even be in violation of federal laws and regulations.