If none of the resources you have are available or do not have resources in certain area for a given language combination, simply submit your work order to the Volatia network and all qualified linguists in the network who match the qualification criteria will have access to that assignment. This model ensures that your growth is not limited to the resources in your database and empowers you to fulfill your commitments in any market.

With the current state of globalization, the language industry has never been riper for disruption. Whether you want to start or need to grow your language access department, your efforts need a strong foundation, a technological infrastructure of systems that help you and your organization to consistently provide reliable language solutions; enabling you to scale without growing pains.

Thus, an partership relationship with Volatia is the gateway to limitless growth opportunities; a business development strategy that will position your language access department on the leading edge of this rapidly changing industry.

A strategy that only focuses on one facility or area in which most of your clients connect with your organization allows tunnel vision to set in. Ultimately the organization misses out on countless opportunities that would have been the catalyst to future growth. A simple chart of where your clients are located can identify whether your organization has fallen prey to the regional focus strategy. terpX helps your organization to serve the community regardless of where the need is located.

Everything you present to your clients must be intentional and specifically designed to achieve a certain result. Each transaction or interaction that you have with your clients or prospects must demonstrate brand integrity. For example, what impression does it give your clients when they access your services through a platform or mobile application that does not have your company branding? Unfortunately, for most language access departments, both the software applications they use and the partnerships they have in order to support phone and video interpretation services are structured in a way that cause brand confusion or limits their brand value. In essence, each transaction provides some or all of the brand recognition to another company instead of their own. Volatia has solved this dilemma by creating a platform and mobile applications that respect and maintain the brand integrity of our partners.

There is nothing more frustrating in the workplace than systems that don’t communicate with one another across platforms. Worldwide, language companies use systems that are silos. For example, when a language company in New York city needs an interpreter for a client in San Diego, that company often must either recruit or contact other language companies in the area by phone or email. Even when an interpreter is found through one of these means, the process to onboard the interpreter is still time consuming and not cost effective. Imagine the growth potential if your organization had access to qualified interpreters and translators in every language used in your community. Think of how productive your workforce would be if they used a platform designed to break the silo framework of the language industry.

Every language access department has worked very hard to create a database of interpreters and translators who match the qualifications needed by their community of Clients. Many guard these resources as proprietary assets. From a leadership perspective, this territorial approach is detrimental to the organization and the language industry as a whole. For example, when an interpreter or translator who has a rare language combination does not receive enough work, he or she moves on to another job in another industry. Then the entitiy that recruited this interpreter reaches out months later when they have an assignment, only to learn that the interpreter is no longer an available resource. This never-ending cycle has been felt by nearly all language service providers on the market today. Imagine your retention potential if you shared your interpreters and translators with Volatia. By sharing resources throughout the network, you will contributes to higher workforce morale, better support for rare languages, and the creation of jobs and careers for interpreters and translators who may otherwise be unemployed.